About Us

The story started

About us.

Cleaning is a dangerous profession because it’s highly addictive. If a cleaner, like Jessica, isn’t content with just having clients or earning a good income, she risks turning her profession into a passion. And that’s where things got interesting. Success or failure didn’t matter anymore because Jessica was like a warrior with a sword in hand, on an eternal quest for perfection. That was the moment when the cleaner who needed clients faded away, and the cleaner that clients needed was born. 

Master Maid USA emerged from the incredible warrior spirit of an immigrant determined to succeed in the world of residential cleaning. Starting as an assistant to a relative back in 2008, our founder gradually took on clients, leading to rapid growth and by 2015 Master Maid was founded. 

Over the years, Master Maid USA has continually evolved, facing challenges and overcoming obstacles with determination. Each satisfied client has marked another milestone on our journey, allowing us to expand our residential cleaning services and reach more homes across the community. 

Today, Master Maid USA is recognized as a brand synonymous with quality and trust in residential cleaning. Our teams consist of trained professionals passionate about their work, always striving to exceed client expectations. 

We have been a significant support for many workers, providing opportunities to work, learn, and thrive. At Master Maid USA, we not only offer employment but also help our employees achieve their own dreams by supporting them on their path to success. 

In residential cleaning, whether weekly or biweekly, we offer solutions tailored to the specific needs of each client. We proudly maintain spotless and healthy spaces in countless households. 

At Master Maid USA, we do more than clean homes; we build lasting relationships based on trust and excellence. We remain committed to our mission of making our clients’ lives easier and their homes happier while empowering our community. 

Join us on our journey as we continue writing the next chapter in the history of Master Maid USA. Together, we can create a brighter and cleaner future for all. 

Our mission vision and core values

MISSION 

Since Master Maid USA was founded, we have had 3 clear missions. 

  1. Support families so they can enjoy more time with their loved ones or engage in their favorite activities instead of worrying about household chores. Our residential cleaning services, including weekly cleaning services and bi-weekly cleaning services, are designed to help families reclaim their time. 
  2. Serve our community by supporting seniors and those facing health challenges by providing them with completely free cleaning. Our health-focused cleaning services are important to us because seniors deserve the deepest respect, admiration, and a healthier place to live in. 
  3. Empower our employees to find their life purpose and independence through leadership and personal development. It is very important to us that they find their passion in what they do. We also teach them how to run a business so they can start their own cleaning business if they choose to. 

Each of our customers plays a fundamental role in making our missions a reality. For us, it’s not just about completing a task. We are committed to our customers’ happiness by offering reliable, accessible, and high-quality cleaning services that exceed their expectations. 

At Master Maid USA, we invite you to spend your time on the things that truly make you happy. Let us take care of the cleaning so you can focus on what you enjoy most! 

“The difference between money and time is that you can know how much money you have, but you will never know how much time you have left.” – Simon Cohen. 

 

VISION 

At Master Maid USA, our vision is to be the trusted leaders in residential cleaning from Virginia Beach to Williamsburg. After 15 years of dedicated service, we remain committed to bringing smiles to our customers through our high-quality cleaning services. 

To maintain this standard, we believe in working together with determination, efficiency, passion, and dedication. We want a company that: 

  • Fosters a family-like and welcoming environment among employees. 
  • Cultivates friendly and sincere relationships with suppliers. 
  • Has a solid financial foundation and values every investment. 
  • Thrives in competition. 
  • Always comply with authorities. 
  • Protects and cares for the environment. 

Together, we don’t just clean homes; we create healthier and happier spaces for our neighbors in Hampton Roads with our professional residential cleaning services, including weekly cleaning services and bi-weekly cleaning services. 

 

CORE VALUES 

  1. Integrity First: Upholding honesty and ethical standards. 
  2. Space Guardian: Treating your home with meticulous care. 
  3. Continuous Improvement: Always striving for superior methods. 
  4. Beacon of Light: Brightening spaces, radiating positivity.

Effortless Cleaning, Tailored to Your Needs

Let’s create something extraordinary together

Schedule a free consultation with our team and let’s make things happen!
Skip to content